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All about: First National Bank (FNB) online

First National Bank (FNB) online is an internet banking service, where FNB clients can access their bank accounts and do all their banking transactions online without necessarily going and queueing in the banking hall. It requires one to have an FNB bank account and to be registered online. This article gives an overview of the services offered by First National Bank (FNB) online.

FNB online services

With FNB online, one can send money, check account balance and transaction history, applying for a loan or an overdraft facility, paying bills online and other banking services like PayPal services.
Sending money It is very easy to send money online with FNB internet banking. One can send money to any account either a 1st National Bank account or account holders of other South African banks like Standard Bank, ABSA and Capitec Bank. It is also a convenient way of paying bills like water bills, electricity bills, traffic fines without going to the banking hall. This facility can be used to buy airtime without physically going to an airtime selling outlet. FNB online can be used to check account balances and transaction history as well as generating account statement online.
Online applications One can also apply for a loan or a credit facility online, that can be authorised online by the bank, and thus all the communication is done online. Clients who are registered on FNB internet banking have access to PayPal services, thus money received via PayPal services,say from United States of America (USA) can be withdrawn online into an FNB bank account. The USA Dollars will automatically be converted to South African Rands. Other services include online remittance advices using e-mail and/or cell-phone message, SARS e-filing interface and post-dating of payments up to twelve months in advance.

Positive points

It is very secure, easy and convenient to use. Each time one is logging on to internet banking, a Login OTP is sent to the account holder’s cell-phone which is valid for one transaction only and expires after thirty minutes. A further Confirmation OTP is sent when loading a payment details for the first time or amending any recipient’s details. Information regarding all account transactions similar to situations in which money is deposited, is sent to the client’s e-mail and/or cell-phone. It saves time and the burden of having to go and join a queue at the banking hall. It is as good as having your own bank at home.

Negative points

It is prone to spam e-mails and spam websites, of which all FNB online users are encouraged not to open FNB links sent to their e-mails as well as using the correct FNB website.

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