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Auto and General: The Facts

Auto & General is the South-African based insurance company, dealing with cars, homes and business. It asserts, with good reasons, that it is the country’s leading insurance. In this article, I detail Auto & General.

History of Auto & General

Start of the company and its early years Auto & General Insurance Company Ltd was founded on the 1st of June 1985 as a member/subsidiary of the Telesure Investment Holdings Group. Its initial growth was boosted by its pioneering paperless insurance with the new computer-based personal lines policy and, in 1990, its new, ‘landmark’ head-office building in Johannesburg opened by President F.W de Klerk. By 1992, the computer system for a significant franchising arrangement in the UK signed the year before, had gone live for business. Growth of the company After these developments, throughout the nineties and noughties, Auto and General insurance continued its growth, expanding from its initial focus on automobiles into the markets of home and business. In the meantime, it gained many accolades such as the “Readability Mark”, an A+ rating for its claim-paying ability by the Global Credit Rating Company and the joint best personal lines short-term Insurance company of the year, as voted for by members of the South-African Financial Services Intermediaries Association (SAFSIA).

The company's mission statement and how to get a quote

Mission statement The Auto & General philosophy is to become an Employer of Choice. An Employer of Choice is one that, according to the company awards themselves: ‘have met the high standards established by Employer of Choice...have successfully completed the rigorous evaluation process, are recognised for their leadership, culture, and best practices that attract, optimise and hold top talent, achieving corporate objectives’. Auto and General claims that to this end, it has an unrelenting commitment to clients, staff and the community and aims to foster a culture of dedication and passion for the business. How to get a quote A significant proportion of the company’s operation is done online. On the website Autogen.co.com, customers can find out about the business and get a quote by three easy ways: - An online quote with a ‘1 minute email' - Calling them for a no-obligation quote - Leaving your details for the company to call you.

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