Fidelity National Information Services: The facts

Fidelity National Information Services, is a publicly traded company which specialises in providing banking and payment technology solutions, as well as processing services and information-based services. To learn more about Fidelity and its products and services, read this article.

Overview of Fidelity National Information Services

Fidelity National Information Services (FIS) was founded in 2006 when Certegy merged with Fidelity Information Services. In 2007, FIS expanded its services by acquiring eFunds Corporation (EFD). EFunds is specialised in providing switching and transaction management services. FIS presently (2011) provides its services to 100 Countries. It has 30,000 employees and a net income of $711.1 million in 2010 .

Fidelity's products and services

Financial services products They cater for customer and account management needs. In particular, they focus on deposit, loan and trust accounts. Payment products FIS offers a wide ranging of payment products which includes mobile financial services, online bill pay, credit card payments and check image processing to name but a few.
Services
Technology financing solutions Financing solutions are carried out by a subsidiary, which is FIS Capital. FIS Capital has the following unique features: · They provide a service which is independent of any manufacturer, vender or service organisation.
· Their solutions emphasise flexibility and customability.
· They provide a high level of customer care combined with technical know-how.
· This produces a synergy, which allows them to amend a customer’s technology assets at the touch of a button. Solutions For small businesses - FIS provides small businesses with several innovative products, which help with such areas as bill payment, website payment solutions and payment processing. Its most innovative solutions is Connections, which based upon customer data. It provides information which is appropriate to the teller or customer. It also goes beyond information, in that it allows the customer to apply for and be approved for a product or service in real time from the comfort of their own home, via the Internet. For the under-banked - These products allow banks and financial institutions to effectively evaluate customers who have a very limited banking record. Traditionally, this results in a poor credit rating and a conservative approach form the bank. However, with this product, various factors can be taken into account, which enhances the banks’ ability to assess the credit worthiness of the customer. In particular, second chance/checking allows the bank to evaluate a customer who previously has a poor finance history, and then to evaluate whether or not they might now be suitable customers for a checking account. Retail solutions FIS provides a single-source, end-to-end payments solution which makes point of sale (POS) services , which are less expensive for the retailer. This in turn increases their profitability.