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What is the Costco return policy?

Costco is a warehouse wholesale club which offers memberships and membership pricing. Costco membership is available for an annual fee. Costco products are then offered at a discount. Members can shop with a Costco card or shop at Costco online via the Costco website. Costco stores locations can be found in most major cities in the United States, in the United Kingdom, and worldwide.

About Costco products

Costco wholesale membership entitles members to shop at Costco wholesale stores and in their online website. Many of the Costco wholesale locations also include gas stations, tire shops, food courts, pharmacies and optical departments. The stores stock automotive supplies, electronics, groceries, health and beauty products, jewelry, office supplies, outdoor equipment, sport equipment, furniture and home decor items, appliances, such as Costco televisions, and larger products such as refrigerators. They also stock hardware items, fresh floral arrangements and flowers, and fresh bakery items, such as cakes. Cakes can be ordered in advance and customised with lettering for special occasions. Many stores have a hearing aid department as well as restaurants and photo developing on site.

Costco refunds

The Costco return policy extends to the membership fee and also purchases made at either a Costco store, or the Costco on line web stores. The company will refund a membership fee any time a person requests it, if they are not satisfied with their Costco membership. Merchandise can also be returned for a full refund and an instant refund will be granted for any purchase returned at any of the Costco store locations. For those not near a Costco store, items can be returned by contacting Costco customer service by email, or by calling a toll free telephone number. The reference number of the item or order number is needed for the return. If the item needs to be picked up from the home or office location, the item must be packed and ready to go in the packaging it arrived in. If delivery was only to the curb, the package will be picked up only on the curb. If the item was in a box, it needs to be returned in a box and in original packaging if possible.

Items not returnable after 90 days

Some items from Costco are not returnable after 90 days. These are mainly electronic items, such as computers, televisions, cameras, MP3 players, and cell phones.

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