A guide to audio conferencing services

Looking at telephone conferencing solutions? How do you start and which is the best package for you? Should you use a free teleconferencing service? Find all the answers here including how to choose a provider in three easy steps.

How to start for free

Online call conferencing
If you are thinking of audio conferencing solutions, start with web/online call conferencing. This is a good way to test the waters and to familiarise yourself with the service. Begin with the free conference calling package and see how your audience takes it. If this form of marketing proves effective for your business, you may want to look more closely at the paid teleconferencing packages that are available. Your audience will enjoy a better sound quality, etc.

A variety of options

Types of services The best part about web (business) conference calling is the variety of call services that are available. Packages start from audio conferences to video and web-casts. Web-casts allow you to stream rich media messages. Types of packages You can also choose to buy a bundled package, an enterprise package, niche package, etc. A bundled package consists of an assortment of teleconference services while a niche package is customised to the niche of your business.

How to choose a provider

Choose a provider in 3 steps Here is a quick run-down on how to select a phone conferencing provider: 1. Short-list providers who have the exact call service you want.
2. Which one gives you the most worth for your money?
3. Which provider seems the most reliable? Getting the most worth for your money This involves a balance of which call services you are looking for and what packages are available. It is the combination (of call services and price packaging) from each provider. You then compare the providers on this basis. Getting the best customer service What if you run into problems? If this happens on the day of your teleconference call event, you need all the help you can get. Perhaps, you need assistance in setting up a conference call too. See, what is the fastest way to avail to technical support. Is there live (chat) support? At any rate, it is a good idea to familiarise yourself by learning from the tutorials, etc.