Choosing voice over IP (VoIP) providers

Voice over Internet Protocol, or VoIP, is a cutting-edge communication protocol that has transformed the way people make voice calls. Using a broadband connection and specialised hardware, like VoIP phones, one can benefit from the significant savings offered by VoIP calling over traditional telephone solutions.

What to look out for

A VoIP service provider plays a significant role in the cost benefit that can be obtained, and hence those opting for VoIP for business should consider a few things when deciding which service provider to choose from. A number of VoIP companies and VoIP providers exist in the market today and many compete to provide attractive packages to lure customers. With a VoIP connection, a business can expect to save up to 60% of existing costs on telephone bills. So, it is advisable to check what a service provider offers in their VoIP package. Standard features Many VoIP solutions offer a discount if bulk calls are made to one particular destination or number. This is a standard practice. Moreover , many providers allow you to carry your existing phone number over to the VoIP services. Some providers do not even require the installation of a VoIP phone and allow you to make and receive calls using a normal phone. Extra features Enhanced features offered by VoIP providers could be teleconferencing, video conferencing, free testing period and money back guarantee for customers who are not happy with the service provided. Extra features also include unlimited calls to landlines in your call plans, which, for businesses like start-ups, can be very beneficial.

Major VoIP providers in the UK

In the UK, VoIP communications are fast emerging as a viable option, not only for businesses but also for home use. Two leading providers offer very attractive VoIP packages for both home use and businesses. Vonage Vonage.co.uk (voip) (providers) (uk ) offers users the ability to make unlimited calls to other VoIP providers, mobiles and landline numbers, over VoIP, using their existing broadband connections. Call plans start for as little as £4.99 a month (this price seen at vonage.co.uk (call plans) ( on 04.08.11). Voipfone Voipfone.co.uk is a flexible VoIP system that offers VoIP telephone numbers for as little as £2 a month (this price option seen at voipfone.co.uk on 04.08.11) and a host of other features like sending voicemail to email, call conferencing, etc.

Choosing the best option

Given the number of VoIP providers in the UK and the number of attractive schemes they offer, it is easy to get overwhelmed by the variety of options available. However, you need to keep your business’s needs in mind and choose a plan that is the best for you.