How to improve bad communication skills

Good communication at workplaces is crucial to the success of any organisation. It is important to implement strategies that improve bad communication skills among employees in order to maximise productivity and achieve high profits. Bad communication skills are improved through training, carrying workshops, implementing open door communication policy, social interaction and getting rid of all communication barriers.

Ways of improving bad communication

Training and workshops Communication skills are learned through training all employees either in-house or engaging an external communication skills facilitator. Employees will get skills on how to effectively communicate among themselves, with the management, with customers and other stakeholders, choice of words when communicating at various stages, how to effectively use different communication channels like how to effective use a telephone when communicating and on how to respond during a conversation. Other than training, workshops are important because they provide a platform on effective communication, effective listening and responding. Open door communication policy Open door policy communication removes all communication barriers that may arise among employees due to different job titles, gender, different education levels and different age groups. This promotes openness and an uninterrupted flow of information and ideas from one office to another. Social interaction Good communication is promoted if employees are allowed to interact freely with one another despite their background and job descriptions. Social interaction can be done by introducing social get-together cocktails, best employee award ceremonies as well as introducing social clubs where employees spend time together outside the working environment. Reviewing the company structure Bad communication skills can be improved by reviewing the company structure, removing tall management structures that are associated with bureaucracy and adopt flat structures that promote instant communication and feedback. How to communicate Communication can be through writing, verbal communication, face-to-face and telephone as well as gestures and postures. Bad communication can be improved despite the channel used as long as the communications resemble good skills.

Why improving bad communication skills

Increase productivity Best production results are achieved through good communication and sharing of ideas among employees. Employees are motivated through knowing how to communicate with them, especially when assigning them tasks to do. Promote brotherhood Good communication skills promote brotherhood at workplaces and alleviate problems of withholding of information, sabotage, discrimination and gossiping.