Technological innovations in recent decades have revolutionised the communication industry. The emergence of Voice over Internet Protocol (VoIP) is one such establishment that has set out to bring about a myriad of advantages in communication by replacing the traditional analogue phone. Read this article to learn of the vast benefits of VoIP communications.
What is VoIP?
Using internet broadband
This is a technology allowing the user to make calls by the use of internet broadband as compared to the traditional method of using the regular analogue phone. VoIP services allow the user to call a subscriber using the same service, and other VoIP solutions may allow calling anyone with a phone.
When calling a person with an analogue phone, no special equipment will be needed. These services have no boundary restrictions and one may call locally or internationally at reasonable rates. Some of the VoIP services even allow the user to use the service over a regular phone by simply connecting a VoIP adapter.
Reduction in communication costs and infrastructure
VoIP calling greatly reduces costs by routing calls via the internet. This eliminates the need for separate phones. In addition, it also has some special features such as conference calls, forwarding calls, automatic redials, which serve reduce costs that would accrue if using separate systems.
Dependent on internet
The fact that VoIP depends on the internet presents an assortment of benefits. Calling internationally on a regular phone would be expensive due to the fees levied. However, VoIP offers telephone solutions at a low rate, and calling internationally would cost the same as calling a local number. Since the internet charges a call on the megabytes (MB) used, the costs will be by far cheaper as compared to phone calls that operate on per-minute or second billing.
Unique features and services
VoIP systems allow the user to make more than one call to different persons at the same time, and thus eliminate the need to have multiple lines. In addition, VoIP security is much advanced as compared to a traditional phone. By encrypting and authenticating the data stream, you are ensured of security. Another special feature is the ability to integrate calling services with internet features such as video calling.